Refund policy
I have a 14-day return policy, which means you have 14 days after receiving your item to request a return if the item is faulty.
All pieces are considered secondhand and/or vintage – sold as-is, and therefore not covered by a warranty or returns. Each piece is carefully inspected to ensure it is in working order prior to shipping. Due to the nature of vintage/pre-owned objects, there may be signs of wear and cosmetic imperfections not to be considered as defects. If applicable, this will be mentioned in the description of the item.
Please check the measurements in the item's description carefully and only purchase if fully committed. A refund will not be issued for reasons related to size and fit.
Please inspect your order upon receipt and contact me immediately if the item is defective, damaged or if you receive the wrong item. I will evaluate the issue and endeavour to make it right.
To start a return or if you have any questions about the returns policy, you can contact me at maximilian@seasicksilver.com
Please await my response before returning your items to me. If a return has been agreed, I will notify you once I’ve received and inspected your items and let you know if a refund can be approved. If approved, you’ll be automatically refunded via your original payment method within 10 business days. I will also refund any postage costs incurred by the customer. Please remember it can take some time for your bank or credit card company to process the refund. If more than 15 business days have passed since your refund was approved, please contact me at maximilian@seasicksilver.com